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Tourism & Hospitality is one of the most attractive industry in the country as it generates quick employment and entrepreneurial opportunities and contributes substantially to the growth of our economy and the expansion of its Gross Domestic Product (GDP). The spurt in domestic tourism and steady growth in international tourist arrivals continues to highlight the role of Travel and Tourism industry as an important driver of growth in India’s growth story. With a sustainable 9.5% contribution to the global GDP, Travel and Tourism is not only outpacing the wider economy but also growing faster than the significant sectors such as finance and business services, transport and manufacturing. (WTTC, 2014). It has the potential to be the single largest provider of employment where nearly 1 out of every 11 jobs in the world being supported by this industry. Tourism also greatly contributes to the earning of foreign exchange for the country and also has the distinction of being the lowest in the outflow of dollars i.e. only 10% pegged against its net earnings.
Tourism & Hospitality Skill Council ( THSC), is a Not-for-Profit Organization, registered under the Societies Registration Act of 1860. The Council has been promoted by Confederation of Indian Industry (CII) and Industry Members representing the sector, financially supported by NSDC. The Sector Skill Council is a national level organization with a Government-Industry interface and partnership with stakeholders from industry, labour as well as the academia. It fulfils its purpose essentially when the lead is taken by Industry stakeholders. Tourism and Hospitality Skill Council (THSC) which is formed 'By the Industry and For the Industry' to tackle the skilling of large manpower to fulfill the industry requirement plays a crucial role in bridging this ever-growing gap. THSC is mandated to create a robust and sustainable eco-system for skill development in the industry.

Travel Agent & Tourism

Eligibility 10 th Pass
Description Travel Agent & Tourism

Training Partner

Tourism and Hospitality

Eligibility any interested candidate.
Description The Government of India has set itself the mission of making India the skill capital of the world. Ministry of Skill Development has been tasked with the vision of creating a skilled India.

Training Partner

Front Office

Eligibility 10 th Pass
Description Front Office-Meaning, importance and significance. • Section of Front Office and their functions.(Reception, Reservation, Lobby Manager Desk, Telephone, Front Office Cashier. • Inter and Intra Departmental Co-ordination. • Organizational Structure of Front Office department in Large, medium and small Hotel. • Job Description and job specification of front office staff and activity flow chart. • Attributes o Front Office Personnel. Do’s and Don’ts at front office. • Duties of various shifts at front office. • Different Forms and Formats used at Front Office • Different Types of rooms. • Different types of Tariff Plans used in Hotels. • Telephone Etiquettes. Handling of various situations. • Handling Check-in for FIT’S and Groups • Step by Step procedure of taking the check –in (Registration) and rooming the guest. • Duties of Front Office Department before Guest Arrival, During Stay, at the time of check out and after check out. • Define Night Auditing. Functions .Duties and responsibilities of night auditor. • Use of Computer at various sections of Front Office. • C’ Form. Passport and VISA formalities. • Foreign Exchange handling. Payment from cash and credit. • What is Traveler’s Cheque?

Training Partner

Customer Service Executive

Eligibility 10 th
Description The candidate should have good communication skills and should be able to co-ordinate with clients, Shipping Lines and Operations team for smooth processing of the shipments.

Training Partner

Driver cum Tour Guide Trainee

Eligibility Driver cum Tour Guide
Description Driver cum Tour Guide

Training Partner

Hospitality Services - Associate

Eligibility Any Graduate
Description Hospitality Services - Associate

Training Partner

Room Attendant

Eligibility 10 th pass
Description Room Attendant

Training Partner

Restaurant Services

Eligibility 10 th Pass
Description What is Food and Beverage Service? Its importance and Significance in Hotel Industry. • What are various outlets under Beverage DepartmentService? Give Description. • Hierarchy of Food and Beverage Department in a Large, Medium and small hotel. • Job description and job specification of Beverage Department staff. Inter and Intra departmental coordination. • Equipments (with picture) size their usage. (Crockery/cutlery/glassware/Service ware-hollowware and flatware) • Attributes of Beverage Department personnel. • Define Mise-en- Place and Mise -en- Scene in a restaurant • Menu classification- French classification menu. All courses with accompaniments garnishes and • crockery, cutlery required. • Table Laying-step by step procedure. What is cover and its size. Things required laying a cover. • Various Napkin folds • Necessary item at the side board. • Types of Menu: 1.A la Carte 2 Table D Hote

Training Partner